Monitoring and Status Updates

All Systems Operational

Core Application Operational
90 days ago
99.85 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
DNS Proxy / Caching Operational
AWS - Application Servers Operational
90 days ago
100.0 % uptime
Today
AWS - Database Servers Operational
AWS - Storage Service Operational
Chat Bubble Operational
Chat Backend Operational
Other Service Providers Operational
90 days ago
100.0 % uptime
Today
Phone Numbers Operational
SMS Service Operational
MMS Service Operational
Gateways Operational
90 days ago
99.99 % uptime
Today
Transactions API Operational
Other Gateways Operational
90 days ago
100.0 % uptime
Today
Gateway Services Elavon Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville Operational
90 days ago
100.0 % uptime
Today
Gateway Services First Data Nashville North Operational
90 days ago
100.0 % uptime
Today
Gateway Services TSYS Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 18, 2026

No incidents reported today.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
Resolved - This incident has been resolved.
Jan 11, 16:50 EST
Update - The third-party search provider services have been restored and Core's Program shopping and search experiences are fully operational.
Jan 11, 16:50 EST
Investigating - A third-party provider that the Core application uses for enhanced program search functionality is currently unavailable, resulting in Core's primary Program shopping page returning the error "This operation cannot be processed, the application is blocked. Contact us to unblock it." We are working with the provider to restore full functionality as soon as possible.

Program registrations can still be initiated using direct links to the individual program page, or from the staff-facing Program or Division edit pages.

Jan 11, 13:02 EST
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026

No incidents reported.

Jan 4, 2026

No incidents reported.